Is there a guarantee? Yes, the World's Coolest Rain Gauge is guaranteed. The copper flute is guaranteed for life and the polycarbonate tube and steel stake are guaranteed for one year.
Do you offer exclusives? We do try to keep our vendors from stepping on each other's retail toes and if we notice a zip code duplication, we bring it to our merchants' attention. We can't, however, guarantee exclusivity.
What is your MAP (minimum advertised price) policy? Dealers may advertise Oh Crow products at or above the minimum advertised price. The MAP is equal to the MSRP displayed ion our retail website. For purposes of the MAP Policy, “advertising” means any advertising through authorized media. Authorized media consists of newspapers, magazines, catalogs, brochures, direct mail, retail flyers, television, radio, e-commerce, forums and Dealer internet sites or any other method which uses the hypertext transfer protocol (“http”) or any internal link to a web based shopping cart is considered advertising for the purposes of this policy.
How quickly can you ship? For most orders, we ship within ten days of the receipt of order. For large orders, we request at least a four-week lead time.
What are your freight charges? For standard orders, we charge 10% freight to any destination within the continental US. Freight orders ship collect, FOB New Paltz, NY.
Do you ship to Canada? Yes. We ship via UPS standard service.